Please contact email@example.com with your questions and our friendly Lump Crew will be happy to provide you with an individual quote. Remember, the more information you can provide us about your project, the more information we can provide you and the more tailored your quote will be.
Do you have a showroom?
The Lump Sculpture Studio showroom is located at 235 Johnston St Abbotsford Victoria. Opening hours: Tuesday – Friday 9am – 5pm & Saturday 11am – 5pm.
How much are your screens / sculptures / light feature panels? Do you have a pricing catalogue / brochure?
Will a Lump designer visit my home / site to consult and measure up my project?
Each on site consultation and measure up with a Lump designer incurs a cost of $176 inc GST (Melbourne Metro only). This fee is payable upfront prior to a designer visiting your premises. Destinations outside Melbourne Metro incur additional costs.
Will you deliver to my home / site? How much does it cost?
It is important for us to know as much about the delivery destination as possible. We encourage you to let us know if there are any special circumstances or instructions that will either obstruct or assist in a smooth delivery. Some questions we may ask you in relation to your delivery circumstances are: Will you be available to receive the delivery on a particular date? Are there any limitations with access to the delivery site? Do you have access to lifting equipment or trades people to assist on site? Do you require the driver to assist with unloading?
All of the pieces we make at Lump are large and unusual so we use a specifically selected and trusted external courier company to safely complete all Lump Melbourne Metro and interstate deliveries.
We understand you may want to organise delivery your self but please note Lump Sculpture Studio will not be liable for any goods damaged as a result of poor delivery practices. (handling fees apply)
Basic delivery costs for Melbourne Metro deliveries begin at $88 inc GST.
Basic delivery costs for Interstate deliveries begin at $330 inc GST.
All international deliveries are quoted on an individual basis.
When your item is ready to be assigned to freight, we will contact you and organise a convenient date for delivery. The freight company will have multiple deliveries that day; we appreciate your understanding if we are not able to provide you with an exact delivery time. However, we will do all we can to minimise the time you spend waiting to receive the delivery.
Please ensure you have a representative on site to accept delivery and to help unload. Under no circumstances will items be left at an address unattended. If lifting equipment is required to aid in receiving your delivery please make sure this is organised be forehand.
Lump will export CIF (Cost, insurance and freight) only to your closest port.
We advise all of our clients to inspect each piece on receipt of the delivery. Please only sign the paperwork from the transport company once you are 100 % sure that your items are all in perfect condition. Signing the paper work on receipt of your delivery before inspecting the pieces voids the insurance.
Will Lump provide installation? Can I install the Lump pieces myself?
Estimated installation charges are payable prior to the items being released for dispatch. All installation projects are recalculated on completion, any charges exceeding the estimate will be invoiced and payable immediately. Refunds will be awarded to any installations that have been over estimated.
Please make sure we are supplied with the name and phone number of the site contact / manager and detailed plans of where the piece is to be installed. The more information we have prior to installation, the smoother the process will be. Photos are great, as are drawings and detailed information about any site access issues or restrictions.
How long will it take for Lump to fabricate my sculpture / project?
What kind of fixings will I need for my screen/sculpture/light feature panel? Does Lump provide fixings?
How do I fix my screens? Can they be free standing?
I would like to commission an original screen design / sculpture from scratch?
Please note there is a custom design fee of $330 inc. GST. (If you already have your own design available in PDF or a vector format we may waive this fee)
Can I hire Lump Sculpture Studio? What does this involve?
Do you have a Lump Guarantee?
What is a standard screens size? And what materials are available?
What finishes are available?
Powder coating is a fabulous way to customise a Lump sculpture, screen or light feature. Lump uses only the best quality Dulux powders that are UV stable and guaranteed to last if applied by a registered applicator. Pick up a colour that is already in your home or garden or provide a real splash of colour for contrast.
Lump’s Faux finishes:
Lump’s faux finishes are developed here in our Melbourne Studio. Our Lump Faux finishes are stable and will not leach a stain or produce a dust. And best of all the Lump Faux finishes will retain the integrity of the metal beneath.
Please see ‘Finishes’ for all the different paint finishes we currently have available.
Lump sculpture studio also has the capability to produce customised finishes for your project. Get in contact with us at firstname.lastname@example.org and our paint master may be able to replicate or mix new colours for your project.
Natural rust finish:
The natural rusted finish is REAL rust and will leach a stain when it becomes wet. The rusted finish will continue to grow and develop in colour this may result in lighter or darker patterns in the rust depending on the weather it receives. Please consider this when thinking about your application especially if you are planning on having a Lump piece on or near pale coloured walls or tiles. You can read more about Corten steel here: https://cortensculpture.blogspot.com.au/2014/01/dont-be-fooled-rust-never-sleeps.html
Polished Stainless steel:
Stainless steel has a high resistance to corrosion and is a popular choice for pool areas. At Lump we polish the Stainless steel to a variety of decorative grades, chat to us to obtain a sample.
Do you supply samples of Lump finishes?
What are your payment terms?
50 % balance is payable prior to the items being released for dispatch.
Goods remain the property of Lump Sculpture Studio Pty Ltd until accounts for same are settled in full, and accounts that remain outstanding after 15 days may be subject to interest and charges.
Payments can be direct deposit or credit card. Please note credit card payments incur an additional 1.6% merchant fee.
We do not accept cheques.
Please ensure you include your Lump Job number as a reference. For quicker processing of your order, please email your remittance advice to email@example.com